Last update: April 24, 2026
Terms & Conditions
1. Provider and Scope
These Terms & Conditions apply to all services provided by:
DESTENY Studio – Jonathan Hutter
Hochstegstraße 29b
6912 Hörbranz
Austria
Email: studio@desteny.at
Phone: +43 660 8031311
These Terms apply to business clients and consumers, unless mandatory consumer protection laws provide otherwise.
Individual written agreements between DESTENY Studio and the client take precedence over these Terms.
2. Services
DESTENY Studio provides creative and marketing services, including but not limited to:
photography
videography
video editing
advertising setup and management
social media setup and management
website creation
design creation
print design preparation
consulting and related creative services
The exact scope, deliverables, deadlines, prices, and usage rights are defined individually in the offer, order confirmation, invoice, or written agreement.
3. Offers and Pricing
All offers are non-binding unless expressly stated otherwise.
Reference pricing shown on the website is for orientation only and does not constitute a binding offer.
Final pricing depends on project scope, required work, production effort, third-party costs, deadlines, and client requirements.
Additional work outside the agreed scope may result in additional costs.
4. Payment
Invoices are issued after agreement.
For project-based work, a 50% upfront payment may be required before production, design, editing, or other work begins.
The remaining balance is due before final delivery or publication.
For smaller projects, full upfront payment may be required.
For ongoing services, including social media management, advertising management, website care, or similar recurring services, payment is made monthly or yearly in advance.
Unless otherwise agreed, invoices are due within 7 days from the invoice date.
In case of late payment, DESTENY Studio may pause services, withhold delivery, suspend usage rights, or require upfront payment for further work.
5. Ongoing Services and Cancellation
Ongoing monthly or yearly services may be cancelled with 7 days’ notice before the next billing period.
If cancellation is not received at least 7 days before the next billing period, the next billing period may be charged.
Monthly or yearly fees already paid are non-refundable once the billing period has started, unless mandatory law provides otherwise.
6. Production Dates, Cancellation and Rescheduling
Scheduled production dates, shoots, recordings, or on-site appointments may be cancelled or rescheduled free of charge more than 72 hours before the scheduled appointment.
Cancellations or rescheduling requests between 72 and 24 hours before the scheduled appointment may be charged at 40% of the agreed production fee.
Cancellations or rescheduling requests less than 24 hours before the scheduled appointment may be charged at 80% of the agreed production fee.
If the client does not appear, cancels on-site, or prevents production from taking place, 80% of the agreed production fee may be charged.
If work has already started, all completed work and all non-cancellable third-party costs will be charged.
Third-party costs, travel costs, location costs, model costs, printing costs, licenses, booked equipment, or other external costs that cannot be cancelled remain payable by the client.
7. Client Cooperation
The client must provide all necessary information, materials, access, approvals, feedback, brand assets, login data, product information, and project requirements in time and in usable form.
The client is responsible for the correctness, completeness, and legality of all materials and information provided.
Delays caused by missing, late, incorrect, incomplete, or contradictory client input may result in adjusted timelines, project suspension, or additional costs.
8. Revisions and Changes
Reasonable revisions are included where appropriate and where they relate to the agreed scope.
Unless otherwise agreed, one revision round per deliverable is included.
Additional revisions, new concepts, major direction changes, changes after approval, or changes outside the agreed scope may result in additional costs.
9. Approval and Delivery
Delivered work is considered accepted if no written feedback is provided within 5 business days after delivery.
After approval, additional changes may be charged separately.
Final delivery may be withheld until full payment has been received.
Source files, raw footage, editable project files, templates, working files, and internal documents are not included unless expressly agreed in writing.
10. Usage Rights
After full payment, the client receives non-exclusive, non-transferable, worldwide and unlimited rights to use the final delivered content for their own business purposes.
This includes use for:
own website
own social media channels
own advertising
own marketing
own print material
own internal and external business communication
The client may not resell, sublicense, license, distribute, transfer, or commercially exploit the content as a standalone product or asset.
The client may not provide the content to third parties for resale, stock use, template use, AI training, or unrelated third-party commercial use without prior written consent.
The creator retains copyright and intellectual property rights unless expressly agreed otherwise in writing.
Exclusive rights, full buyout rights, source files, raw footage, editable files, or extended third-party usage require a separate written agreement and may require additional compensation.
DESTENY Studio may use final delivered work for portfolio, presentation, website, social media, awards, and self-promotion unless otherwise agreed in writing.
11. Client Materials and Legal Responsibility
The client is responsible for ensuring that all materials provided by the client may legally be used.
This includes logos, trademarks, images, videos, texts, music, fonts, claims, product information, testimonials, personal data, locations, people shown, and third-party rights.
DESTENY Studio does not provide legal review of trademarks, advertising claims, competition law, privacy law, image rights, or sector-specific regulations unless expressly agreed as a separate service.
The client is responsible for legal approval of advertising and publication content before use.
12. Advertising, Social Media and Platforms
DESTENY Studio may support setup, management, optimization, structure, and creative execution of advertising and social media activities.
No guarantee is given for specific results, including reach, followers, engagement, leads, sales, revenue, rankings, approvals, or platform performance.
Results may depend on budget, market, offer quality, algorithm changes, competition, client input, platform rules, and other factors outside DESTENY Studio’s control.
Ad spend, platform fees, software subscriptions, hosting fees, domain fees, stock assets, fonts, plug-ins, or third-party tools are not included unless expressly agreed.
13. Website Services
Website services may include concept, design, setup, structure, content integration, and related support.
The client is responsible for providing correct legal texts, business information, images, terms, privacy information, imprint details, and required legal content unless otherwise agreed.
DESTENY Studio is not responsible for legal completeness of the client’s website unless legal review is expressly commissioned from a qualified legal professional.
Hosting, domains, plug-ins, third-party tools, platform changes, technical outages, and provider limitations are the responsibility of the respective provider.
14. Design and Third-Party Printing
For print-related projects, DESTENY Studio is responsible only for the agreed design and preparation of files.
If printing, production, shipping, or manufacturing is performed by a third-party provider, that provider is responsible for its own production quality, delivery, materials, technical process, and printing result.
DESTENY Studio is not liable for printing errors, delivery delays, material defects, color deviations, production defects, or quality issues caused by third-party providers.
The client is responsible for final approval of print files before production.
15. Third-Party Services
DESTENY Studio may use third-party providers, platforms, software, hosting services, printers, freelancers, or external tools where necessary or useful for the project.
Third-party costs are not included unless expressly agreed.
DESTENY Studio is not liable for failures, delays, defects, outages, price changes, policy changes, account blocks, or limitations caused by third-party providers or platforms.
16. Consumer Right of Withdrawal
If the client is a consumer and the contract is concluded at a distance or outside business premises, the client may have a statutory right of withdrawal under applicable consumer protection law.
For distance and off-premises contracts in the EU, consumers generally have a 14-day right of withdrawal, subject to legal exceptions.
If the consumer expressly requests that services begin before the withdrawal period has expired, the consumer must pay for services already performed if the contract is later withdrawn.
For digital content or digital services, withdrawal rights may be lost where legally permitted if performance has begun with the consumer’s express consent and acknowledgment of the loss of the withdrawal right.
Mandatory consumer rights remain unaffected.
17. Liability
DESTENY Studio provides services to the best of professional ability and according to usual industry standards.
DESTENY Studio is liable without limitation for intent, gross negligence, personal injury, and where mandatory law requires liability.
For slight negligence, liability is limited to foreseeable and typical damages arising from essential contractual obligations.
DESTENY Studio is not liable for indirect damages, lost profits, lost revenue, lost business opportunities, platform outages, algorithm changes, third-party failures, printing errors by third parties, or business results not achieved.
Liability for data loss is limited to damage that would have occurred even with proper and regular data backups by the client.
18. Force Majeure
DESTENY Studio is not liable for delays or non-performance caused by circumstances beyond reasonable control.
This includes illness, accident, technical failures, power outages, internet outages, platform outages, transport disruption, weather, official restrictions, natural events, pandemics, war, strikes, or similar events.
Deadlines will be extended accordingly.
19. Confidentiality
Both parties must keep confidential non-public business, project, technical, financial, strategic, and customer information received from the other party.
This does not apply to information that is already public, independently developed, legally obtained from third parties, or required to be disclosed by law.
20. Data Protection
Personal data is processed in accordance with applicable data protection laws and DESTENY Studio’s Privacy Policy.
If DESTENY Studio processes personal data on behalf of the client within the meaning of Article 28 GDPR, a separate data processing agreement may be required before such processing begins.
21. Governing Law and Jurisdiction
These Terms and all contracts based on them are governed by the laws of Austria.
For business clients, the competent court in Austria responsible for DESTENY Studio’s business location shall have jurisdiction, to the extent legally permitted.
For consumers, mandatory consumer jurisdiction rules remain unaffected.
22. Final Provisions
If any provision of these Terms is invalid or unenforceable, the remaining provisions remain valid.
Invalid provisions shall be replaced by the applicable statutory rules.
Amendments, additions, and side agreements must be made in writing or text form.
23. Contact
DESTENY Studio – Jonathan Hutter
Hochstegstraße 29b
6912 Hörbranz
Vorarlberg, Austria
1. Provider and Scope
These Terms & Conditions apply to all services provided by:
DESTENY Studio – Jonathan Hutter
Hochstegstraße 29b
6912 Hörbranz
Austria
Email: studio@desteny.at
Phone: +43 660 8031311
These Terms apply to business clients and consumers, unless mandatory consumer protection laws provide otherwise.
Individual written agreements between DESTENY Studio and the client take precedence over these Terms.
2. Services
DESTENY Studio provides creative and marketing services, including but not limited to:
photography
videography
video editing
advertising setup and management
social media setup and management
website creation
design creation
print design preparation
consulting and related creative services
The exact scope, deliverables, deadlines, prices, and usage rights are defined individually in the offer, order confirmation, invoice, or written agreement.
3. Offers and Pricing
All offers are non-binding unless expressly stated otherwise.
Reference pricing shown on the website is for orientation only and does not constitute a binding offer.
Final pricing depends on project scope, required work, production effort, third-party costs, deadlines, and client requirements.
Additional work outside the agreed scope may result in additional costs.
4. Payment
Invoices are issued after agreement.
For project-based work, a 50% upfront payment may be required before production, design, editing, or other work begins.
The remaining balance is due before final delivery or publication.
For smaller projects, full upfront payment may be required.
For ongoing services, including social media management, advertising management, website care, or similar recurring services, payment is made monthly or yearly in advance.
Unless otherwise agreed, invoices are due within 7 days from the invoice date.
In case of late payment, DESTENY Studio may pause services, withhold delivery, suspend usage rights, or require upfront payment for further work.
5. Ongoing Services and Cancellation
Ongoing monthly or yearly services may be cancelled with 7 days’ notice before the next billing period.
If cancellation is not received at least 7 days before the next billing period, the next billing period may be charged.
Monthly or yearly fees already paid are non-refundable once the billing period has started, unless mandatory law provides otherwise.
6. Production Dates, Cancellation and Rescheduling
Scheduled production dates, shoots, recordings, or on-site appointments may be cancelled or rescheduled free of charge more than 72 hours before the scheduled appointment.
Cancellations or rescheduling requests between 72 and 24 hours before the scheduled appointment may be charged at 40% of the agreed production fee.
Cancellations or rescheduling requests less than 24 hours before the scheduled appointment may be charged at 80% of the agreed production fee.
If the client does not appear, cancels on-site, or prevents production from taking place, 80% of the agreed production fee may be charged.
If work has already started, all completed work and all non-cancellable third-party costs will be charged.
Third-party costs, travel costs, location costs, model costs, printing costs, licenses, booked equipment, or other external costs that cannot be cancelled remain payable by the client.
7. Client Cooperation
The client must provide all necessary information, materials, access, approvals, feedback, brand assets, login data, product information, and project requirements in time and in usable form.
The client is responsible for the correctness, completeness, and legality of all materials and information provided.
Delays caused by missing, late, incorrect, incomplete, or contradictory client input may result in adjusted timelines, project suspension, or additional costs.
8. Revisions and Changes
Reasonable revisions are included where appropriate and where they relate to the agreed scope.
Unless otherwise agreed, one revision round per deliverable is included.
Additional revisions, new concepts, major direction changes, changes after approval, or changes outside the agreed scope may result in additional costs.
9. Approval and Delivery
Delivered work is considered accepted if no written feedback is provided within 5 business days after delivery.
After approval, additional changes may be charged separately.
Final delivery may be withheld until full payment has been received.
Source files, raw footage, editable project files, templates, working files, and internal documents are not included unless expressly agreed in writing.
10. Usage Rights
After full payment, the client receives non-exclusive, non-transferable, worldwide and unlimited rights to use the final delivered content for their own business purposes.
This includes use for:
own website
own social media channels
own advertising
own marketing
own print material
own internal and external business communication
The client may not resell, sublicense, license, distribute, transfer, or commercially exploit the content as a standalone product or asset.
The client may not provide the content to third parties for resale, stock use, template use, AI training, or unrelated third-party commercial use without prior written consent.
The creator retains copyright and intellectual property rights unless expressly agreed otherwise in writing.
Exclusive rights, full buyout rights, source files, raw footage, editable files, or extended third-party usage require a separate written agreement and may require additional compensation.
DESTENY Studio may use final delivered work for portfolio, presentation, website, social media, awards, and self-promotion unless otherwise agreed in writing.
11. Client Materials and Legal Responsibility
The client is responsible for ensuring that all materials provided by the client may legally be used.
This includes logos, trademarks, images, videos, texts, music, fonts, claims, product information, testimonials, personal data, locations, people shown, and third-party rights.
DESTENY Studio does not provide legal review of trademarks, advertising claims, competition law, privacy law, image rights, or sector-specific regulations unless expressly agreed as a separate service.
The client is responsible for legal approval of advertising and publication content before use.
12. Advertising, Social Media and Platforms
DESTENY Studio may support setup, management, optimization, structure, and creative execution of advertising and social media activities.
No guarantee is given for specific results, including reach, followers, engagement, leads, sales, revenue, rankings, approvals, or platform performance.
Results may depend on budget, market, offer quality, algorithm changes, competition, client input, platform rules, and other factors outside DESTENY Studio’s control.
Ad spend, platform fees, software subscriptions, hosting fees, domain fees, stock assets, fonts, plug-ins, or third-party tools are not included unless expressly agreed.
13. Website Services
Website services may include concept, design, setup, structure, content integration, and related support.
The client is responsible for providing correct legal texts, business information, images, terms, privacy information, imprint details, and required legal content unless otherwise agreed.
DESTENY Studio is not responsible for legal completeness of the client’s website unless legal review is expressly commissioned from a qualified legal professional.
Hosting, domains, plug-ins, third-party tools, platform changes, technical outages, and provider limitations are the responsibility of the respective provider.
14. Design and Third-Party Printing
For print-related projects, DESTENY Studio is responsible only for the agreed design and preparation of files.
If printing, production, shipping, or manufacturing is performed by a third-party provider, that provider is responsible for its own production quality, delivery, materials, technical process, and printing result.
DESTENY Studio is not liable for printing errors, delivery delays, material defects, color deviations, production defects, or quality issues caused by third-party providers.
The client is responsible for final approval of print files before production.
15. Third-Party Services
DESTENY Studio may use third-party providers, platforms, software, hosting services, printers, freelancers, or external tools where necessary or useful for the project.
Third-party costs are not included unless expressly agreed.
DESTENY Studio is not liable for failures, delays, defects, outages, price changes, policy changes, account blocks, or limitations caused by third-party providers or platforms.
16. Consumer Right of Withdrawal
If the client is a consumer and the contract is concluded at a distance or outside business premises, the client may have a statutory right of withdrawal under applicable consumer protection law.
For distance and off-premises contracts in the EU, consumers generally have a 14-day right of withdrawal, subject to legal exceptions.
If the consumer expressly requests that services begin before the withdrawal period has expired, the consumer must pay for services already performed if the contract is later withdrawn.
For digital content or digital services, withdrawal rights may be lost where legally permitted if performance has begun with the consumer’s express consent and acknowledgment of the loss of the withdrawal right.
Mandatory consumer rights remain unaffected.
17. Liability
DESTENY Studio provides services to the best of professional ability and according to usual industry standards.
DESTENY Studio is liable without limitation for intent, gross negligence, personal injury, and where mandatory law requires liability.
For slight negligence, liability is limited to foreseeable and typical damages arising from essential contractual obligations.
DESTENY Studio is not liable for indirect damages, lost profits, lost revenue, lost business opportunities, platform outages, algorithm changes, third-party failures, printing errors by third parties, or business results not achieved.
Liability for data loss is limited to damage that would have occurred even with proper and regular data backups by the client.
18. Force Majeure
DESTENY Studio is not liable for delays or non-performance caused by circumstances beyond reasonable control.
This includes illness, accident, technical failures, power outages, internet outages, platform outages, transport disruption, weather, official restrictions, natural events, pandemics, war, strikes, or similar events.
Deadlines will be extended accordingly.
19. Confidentiality
Both parties must keep confidential non-public business, project, technical, financial, strategic, and customer information received from the other party.
This does not apply to information that is already public, independently developed, legally obtained from third parties, or required to be disclosed by law.
20. Data Protection
Personal data is processed in accordance with applicable data protection laws and DESTENY Studio’s Privacy Policy.
If DESTENY Studio processes personal data on behalf of the client within the meaning of Article 28 GDPR, a separate data processing agreement may be required before such processing begins.
21. Governing Law and Jurisdiction
These Terms and all contracts based on them are governed by the laws of Austria.
For business clients, the competent court in Austria responsible for DESTENY Studio’s business location shall have jurisdiction, to the extent legally permitted.
For consumers, mandatory consumer jurisdiction rules remain unaffected.
22. Final Provisions
If any provision of these Terms is invalid or unenforceable, the remaining provisions remain valid.
Invalid provisions shall be replaced by the applicable statutory rules.
Amendments, additions, and side agreements must be made in writing or text form.
23. Contact
DESTENY Studio – Jonathan Hutter
Hochstegstraße 29b
6912 Hörbranz
Vorarlberg, Austria